LDI Principals & Coaches

LDI Principals & Coaches

As Co-Founders and Principal Partners of the Leadership Development Institute, Jeff Lugerner and Karen Cooley bring a combined 30 years of executive coaching, team development, and business consulting experience to their work with leaders and their organizations.

Karen and Jeff often work in tandem and as a result are able to bring both a male and female perspective to each of their engagements. Collectively they bring candor, an emphasis on action that leads to results and a toolkit that enhances the leader’s confidence and leadership versatility.

Their clients currently include: SAP, Hewlett-Packard, Juniper Networks, Gilead Sciences, EMC, Yahoo, Levi Strauss, Specialized Bicycle Components, EMC, Dropcam, Gigamon and Cloudera.

Jeff Lugerner, Principal and Executive Coach

JJeff Lugerner, Principal
Jeff has been coaching leaders and executives for 20 years. His expertise includes:
*helping leaders implement and navigate organizational change
*developing more executive presence
*creating leadership versatility
*building teams that work effectively cross-functionally
*developing and sustaining credibility

Prior to working as an Executive Coach, Jeff worked with professional athletes on the mental and behavioral aspects of peak performance and incorporates this work into his coaching.

Additionally, Jeff was part of a 10 year research project where he led work groups in the behavioral modification of the Type A Behavior Pattern through Mt. Zion Hospital in San Francisco.

Jeff has post graduate degrees and certifications in Counseling/Psychology, Team Coaching, The Leadership Versatility 360 Tool and the Hogan Suite of Assessments. .

Visit Jeff’s blog at Leadership Coaching by Jeff Lugerner

Karen Cooley, Principal and Executive Coach

Karen Cooley Principal LDI Executive Coach photo
Karen Cooley has over 20 years experience consulting and coaching senior-level executives at both Silicon Valley startups and Fortune 500 companies. Her expertise ranges from employee and team performance to executive leadership assessment and development. Karen’s exceptional understanding of the impact of leadership styles, team dynamics and corporate cultures leads executives of companies to seek out her feedback and trust her perspective. Karen’s primary focus and work currently is centered around being a thought partner to female leaders and executives.

*igniting a leader’s ability to generate followership.
*developing cross-functional influencing skills.
*creating a unique, powerful and credible leadership brand.
*developing conflict competence.
*helping female leaders find their leadership voice.

Karen has an M.S. in Behavioral Sciences from the University of Wisconsin and a certification in Industrial Relations at the University of Minnesota. She is certified in Team Coaching through Team Coaching International, as well as being certified in Meyers-Briggs and the Hogan Assessment Tools.

David Cooley, Executive Coach

David Cooley Executive Coach LDI photo
David Cooley, Executive Coach
David Cooley has been an Executive Coach with LDI since September 2001. His client list includes E! Entertainment, Synopsys, the Walt Disney Company, Gilead Sciences, the IMAX Corporation, L.A.’s Metrolink and Lumend Technologies. His background also includes five years as a Career Coach and trainer for an international career consulting firm and more than seven years as an award-winning Career Coach for UCLA Anderson School of Management’s full-time MBA program.

Prior to becoming an Executive Coach, David worked for more than 10 years as a Public Relations Professional with top executives and senior-level management for international companies including Sony Pictures Entertainment and Vivendi Universal Interactive Publishing North America.

He received his B.A. from the University of Wisconsin-Milwaukee and holds a certification in General Management from UCLA Anderson School of Management. He is certified in Executive Coaching by the Hudson Institute of Santa Barbara, California.

Norm Arslan, MA, Executive Coach


Over the past 10 years, Norm Arslan has provided coaching and training in a variety of industries, including pharmaceuticals, legal firms, financial services, high-tech, non-profit and educational institutions. He has also provided over 100 training seminars on such diverse topics as leadership development, effective management skills, conflict resolution, emotional intelligence, stress management, effective communication and motivation. He is skilled at helping executives and managers at many different levels develop their leadership abilities.

Norm works in a collaborative style with an emphasis on making both behavioral and mind set changes. He is solution oriented and practical in his approach, looking for the most effective strategies for success in each individual situation. Leaders at all levels find that he is able to quickly assess and to help them develop the best skill sets needed for optimal performance.

  • Executive Consultant and Coach, MYT Consulting Group, New York City, NY
  • Executive Coach and Consultant, Leadership Development Institute, San Francisco, CA
  • Leadership Versatility Index Certification
  • EQ-I Assessment Certification

Abbott Labs, Ameritrade, Revlon, Knighted Ventures, Morgan and Lewis Law Firm, Mezzetta Industries, Vitasoy, Winston and Strawn Law Firm, East Bay Regional Center, San Francisco/San Jose State University

  • MA Chapman University, Counseling Psychology
  • BA University of California, Davis, Psychology

Nicole Stephen, PhD, Executive Coach

Nicole pic

With over 18 years of experience coaching managers and executives, Nicole has worked in a variety of industries, with deep expertise in technology, healthcare, financial services, nonprofit, and energy sectors. While Nicole coaches leaders at all levels, many clients are newly transitioned executives, wanting to make business impact quickly or high potential individuals looking to move into the executive ranks of their current organizations, thus coaching engagements often focus on the behavioral changes needed to obtain and effectively transition into these high profile roles. In addition to coaching, her professional expertise is in succession management, assessment, talent management, and leadership development.
Nicole emphasizes partnership, goal setting, and reflection in order to produce the greatest impact. Quick to build trust and identify what the key success factors are for a particular client, she uses a pragmatic, real-world approach to coaching, which enables her clients to find the greatest levers that will have the most profound impact on improving performance. Regardless of whether the topic is related to leadership effectiveness, communication style, improving relationships, prioritization, or having greater impact, specific tangible results can be reached through a strong partnership, motivation, and willingness to think and behave differently.

  • Director of Talent Performance Engagement and Exec Coach, EA, Redwood City, CA
  • Director of Organizational Development and Exec Coach, Bose, Framingham, MA
  • Executive Consultant and Coach, PDI Ninth House, Boston, MA and the Hague, Netherlands
  • Senior Consultant and Exec Coach, Linkage Inc., Lexington, MA
  • Manager and Consultant, Assessment Solutions, Linkage Inc., Lexington, MA
  • Consultant, American Institutes for Research, Washington DC
  • Instructor, Virginia Polytechnic and State University, VA

American Red Cross, Bose, Canadian Pacific Railway, Dartmouth Hitchcock, EA, IDEXX, Lowe’s, MFS Investments, Reebok, Royal Dutch Shell, UNDP

PhD, I/O Psychology, Virginia Tech, Virginia, USA; MA, I/O Psychology, Virginia Tech, Virginia, USA; BS, Applied Psychology, Ithaca College, Ithaca, NY, USA